How It Works

01

Tell Us About Your Dog

Start by submitting a walking enquiry with some basic information about your dog, your preferred service, location and preferred days or times.

You can tell us about:
  • Your dog and their usual routine
  • One-to-one or small-group walking preferences
  • Preferred walking duration
  • Collection and drop-off requirements
  • Any other practical information we should know
02

We Review Your Requirements

Once we receive your enquiry, we review the information provided and consider the service requested, availability and practical arrangements.

If we need any additional information, we will contact you before moving forward.

03

Free Meet & Greet

A free initial meet & greet is required before a booking can be confirmed.

This gives us the opportunity to meet you and your dog, discuss the requested service and make sure the practical arrangements are understood.

The meet & greet covers:
  • Your dog’s routine and requirements
  • The requested walking service
  • Collection and drop-off arrangements
  • Relevant information for the first booking
04

Receive Your Tailored Quote

After reviewing your requirements, we provide a tailored quote based on the agreed service and arrangements.

Our website guide rates are intended to give you an indication of pricing. Your final price is confirmed before the booking is arranged.

05

Confirm Your Booking

If you are happy with the proposed arrangement, we confirm the booking details with you.

This includes the agreed service, date, time, duration and any relevant collection, drop-off or home-visit arrangements.

Availability is subject to confirmation.

06

Your Dog’s Walk

Once everything has been confirmed, we provide the agreed dog walking service at the arranged time.

Depending on the service selected, this may be a one-to-one walk, small-group walk or agreed home visit.

07

Payment

Payment is arranged through a third-party payment provider at the agreed time.

There is no requirement to make an online payment when submitting your initial enquiry.

Ready to Arrange a Walk?

Tell us what you need and we’ll review your requirements before confirming the next steps.

Office

2 Wheeleys Road, Edgbaston, Birmingham, West Midlands, United Kingdom, B15 2LD

Contact

service@careacquirehoundgo.com

Telephone

+44 121 507 9971